Who is This Guide For?
This guide is for anyone who wants to know more about leadership training and development, both from the perspective of an organization looking to develop its workforce, and from the perspective of an employee who wants to...
Yann Cartier
Recent Posts
Yann Cartier
Recent Posts
Globally, work culture is in a state of flux and the well-being of the workforce is increasingly recognized as a priority. Right now is a pivotal moment for organizations to address mental health, physical health, and burnout, to avoid losing or...
In 2022, expect to see sustainability making huge strides. With old businesses recovering from the pandemic and new businesses popping up, there is a world of opportunity for sustainable practices to have a huge impact this year and looking further...
Some leaders are democratic, others are autocratic. One boss may take a hands-off approach, while another prefers to be involved in every decision being made. One leader might see themselves as a coach, another as a strategist, and another as a ...
Businesses are a complex combination of people, processes and products. Fail at one, risk failing at them all. There’s so much to contend with and leaders are under real pressure to perform. But is their existing knowledge enough to get the results...
Businesses are grappling with a brave new world. A world where change is constant and ambiguity is now an ally. It’s easy to feel overwhelmed because it is overwhelming. There’s no doubt our employees feel this way too; roles shifting, skills they...
Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity reflects...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?
Increasingly, companies are relying on technology and the internet to train their employees. According to an E-Doceo study, 75% of firms have already experimented with e-learning, virtual classrooms, web conferences, serious games and some have set...
Yann Cartier
Recent Posts
Who is This Guide For?
This guide is for anyone who wants to know more about leadership training and development, both from the perspective of an organization looking to develop its workforce, and from the perspective of an employee who wants to...
Globally, work culture is in a state of flux and the well-being of the workforce is increasingly recognized as a priority. Right now is a pivotal moment for organizations to address mental health, physical health, and burnout, to avoid losing or...
In 2022, expect to see sustainability making huge strides. With old businesses recovering from the pandemic and new businesses popping up, there is a world of opportunity for sustainable practices to have a huge impact this year and looking further...
Some leaders are democratic, others are autocratic. One boss may take a hands-off approach, while another prefers to be involved in every decision being made. One leader might see themselves as a coach, another as a strategist, and another as a ...
Businesses are a complex combination of people, processes and products. Fail at one, risk failing at them all. There’s so much to contend with and leaders are under real pressure to perform. But is their existing knowledge enough to get the results...
Businesses are grappling with a brave new world. A world where change is constant and ambiguity is now an ally. It’s easy to feel overwhelmed because it is overwhelming. There’s no doubt our employees feel this way too; roles shifting, skills they...
Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity reflects...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?
Increasingly, companies are relying on technology and the internet to train their employees. According to an E-Doceo study, 75% of firms have already experimented with e-learning, virtual classrooms, web conferences, serious games and some have set...
