Industry Insights

All Posts
Videos
Articles

Yann Cartier

Yann Cartier

Recent Posts

Yann Cartier

Yann Cartier

Recent Posts

What is Customer Centricity and how to implement it in your business

Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity...

How Simulators Have Changed the World

As a fundamental tool used within our experiential learning programs, we know all too well how simulators (or more specifically, business simulations) have changed the corporate training world. While their impact within learning and development...

Customer Insight Examples to Inspire Business Growth

Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...

Quiz: How Customer-Centric is Your Organization?

A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?

Learning & Development Trends for 2021 and Beyond

In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.

Le Figaro: Training in the Digital Age

Increasingly, companies are relying on technology and the internet to train their employees. According to an E-Doceo study, 75% of firms have already experimented with e-learning, virtual classrooms, web conferences, serious games and some have...

Yann Cartier

Yann Cartier

Recent Posts

What is Customer Centricity and how to implement it in your business

Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity...

How Simulators Have Changed the World

As a fundamental tool used within our experiential learning programs, we know all too well how simulators (or more specifically, business simulations) have changed the corporate training world. While their impact within learning and development...

Customer Insight Examples to Inspire Business Growth

Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...

Quiz: How Customer-Centric is Your Organization?

A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?

Learning & Development Trends for 2021 and Beyond

In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.

Le Figaro: Training in the Digital Age

Increasingly, companies are relying on technology and the internet to train their employees. According to an E-Doceo study, 75% of firms have already experimented with e-learning, virtual classrooms, web conferences, serious games and some have...