Industry Insights

Quiz: How Customer-Centric is Your Organization?

Posted by Yann Cartier on Feb 23, 2021 3:17:31 PM

A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?

We’ve put this short 3-minute quiz together to see how your organization fairs on the customer centricity scoreboard.

 

Topics: Customer Centricity

More Insights

3 Actions to Enhance Customer Centricity in the Workplace

Customer centricity is so much more than a marketing tactic,...

Learn More

Quiz: How Customer-Centric is Your Organization?

A customer-centric organization will put customers at the core...

Learn More

Learning & Development Trends for 2021 and Beyond

In 2021, the impact of Learning and Development (L&D) within...

Learn More

L&D Lessons from 2020

At the start of 2020, many of us kicked off the year with...

Learn More

What Are the Potential Development Areas for Leaders?

The modern leader is a vastly different entity to a leader 50...

Learn More