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How Customer-Centric is Your Organization? Results from Our Quiz

A few weeks ago, we invited you to take our quiz to find out how customer-centric your organization is. Today, we share those results and include our recommendations on how to improve your organization’s relationship with its customers as we...

What is Customer Centricity and how to implement it in your business

Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity...

How Simulators Have Changed the World

As a fundamental tool used within our experiential learning programs, we know all too well how simulators (or more specifically, business simulations) have changed the corporate training world. While their impact within learning and development...

The Future of Learning is Experiential (and Virtual)

Recent trends in the learning industry point towards an increase in the need for the learning experience to be experiential. And since the spring of 2020, that also means it must be virtual.

A 5-Step Plan to Improving Diversity & Inclusion in the Workplace

Not only is improving diversity and inclusion in the workplace an obvious ethical responsibility, it's also proven to bring better results for organizations. From boosting innovation,to helping teams perform better and retaining top talent,...

3 Actions to Enhance Customer Centricity in the Workplace

Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...

Customer Insight Examples to Inspire Business Growth

Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...

Quiz: How Customer-Centric is Your Organization?

A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?

Learning & Development Trends for 2021 and Beyond

In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.

L&D Lessons from 2020

At the start of 2020, many of us kicked off the year with annual meetings where we carefully planned out the year ahead, filling up our calendars with team meetings, events, conferences, and holidays. Unfortunately for the planning types, as...

10 New Trends in Leadership & Management to Employ in 2021

In the 2021 business climate, organizations are facing a more complex and competitive environment than ever before. As a result, the competencies of the leader who thrives in the modern-day business world is changing. 

FMCG Trends to Watch Out For in 2021

If you watch television, use the internet, or go to a supermarket, you’ve probably noticed certain trends that are impacting the production, marketing, and sales of fast-moving consumer goods, or FMCGs for short. Here are some of the big FMCG...

8 Blended Learning Trends in 2021

Although sometimes used as a synonym for eLearning, blended learning actually incorporates all modalities of learning, whether it’s an online module, a presenter addressing a class via webinar, or a group of participants working together on a...

What Are the Potential Development Areas for Leaders?

The modern leader is a vastly different entity to a leader 50 years ago. Times have changed and people have changed with them. A larger, younger, and digitally-minded workforce creates new problems and opportunities for leaders. The first thing a...

How to Improve Employee Development Within Your Business

Investing in the development of employees should be one of the top priorities for companies. However, while many business leaders understand the importance, it is often difficult to understand the areas your employees need to develop and how, and...

How Customer-Centric is Your Organization? Results from Our Quiz

A few weeks ago, we invited you to take our quiz to find out how customer-centric your organization is. Today, we share those results and include our recommendations on how to improve your organization’s relationship with its customers as we...

What is Customer Centricity and how to implement it in your business

Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity...

How Simulators Have Changed the World

As a fundamental tool used within our experiential learning programs, we know all too well how simulators (or more specifically, business simulations) have changed the corporate training world. While their impact within learning and development...

The Future of Learning is Experiential (and Virtual)

Recent trends in the learning industry point towards an increase in the need for the learning experience to be experiential. And since the spring of 2020, that also means it must be virtual.

A 5-Step Plan to Improving Diversity & Inclusion in the Workplace

Not only is improving diversity and inclusion in the workplace an obvious ethical responsibility, it's also proven to bring better results for organizations. From boosting innovation,to helping teams perform better and retaining top talent,...

3 Actions to Enhance Customer Centricity in the Workplace

Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...

Customer Insight Examples to Inspire Business Growth

Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...

Quiz: How Customer-Centric is Your Organization?

A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?

Learning & Development Trends for 2021 and Beyond

In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.

L&D Lessons from 2020

At the start of 2020, many of us kicked off the year with annual meetings where we carefully planned out the year ahead, filling up our calendars with team meetings, events, conferences, and holidays. Unfortunately for the planning types, as...

10 New Trends in Leadership & Management to Employ in 2021

In the 2021 business climate, organizations are facing a more complex and competitive environment than ever before. As a result, the competencies of the leader who thrives in the modern-day business world is changing. 

FMCG Trends to Watch Out For in 2021

If you watch television, use the internet, or go to a supermarket, you’ve probably noticed certain trends that are impacting the production, marketing, and sales of fast-moving consumer goods, or FMCGs for short. Here are some of the big FMCG...

8 Blended Learning Trends in 2021

Although sometimes used as a synonym for eLearning, blended learning actually incorporates all modalities of learning, whether it’s an online module, a presenter addressing a class via webinar, or a group of participants working together on a...

What Are the Potential Development Areas for Leaders?

The modern leader is a vastly different entity to a leader 50 years ago. Times have changed and people have changed with them. A larger, younger, and digitally-minded workforce creates new problems and opportunities for leaders. The first thing a...

How to Improve Employee Development Within Your Business

Investing in the development of employees should be one of the top priorities for companies. However, while many business leaders understand the importance, it is often difficult to understand the areas your employees need to develop and how, and...