Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?
In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.
At the start of 2020, many of us kicked off the year with annual meetings where we carefully planned out the year ahead, filling up our calendars with team meetings, events, conferences, and holidays. Unfortunately for the planning types, as...
The modern leader is a vastly different entity to a leader 50 years ago. Times have changed and people have changed with them. A larger, younger, and digitally-minded workforce creates new problems and opportunities for leaders. The first thing a...
Investing in the development of employees should be one of the top priorities for companies. However, while many business leaders understand the importance, it is often difficult to understand the areas your employees need to develop and how, and...
What do effective leaders at high-performing companies, such as Amazon, Samsung and Apple have in common? Customers rave about their offerings, competitors endlessly try to emulate them, and their profits are sky-high. To be sure, these leaders...
When designing an experiential learning initiative, whether online or in person, what are the factors that drive engagement? Let us take you through our top success factors for creating engaging learning experiences and how you can apply them to...
Welcome. No year has ever been as difficult for those involved in corporate training and professional development than 2020. With constant adaptations, disruptions, and adjustments, businesses have naturally had other priorities to navigate, but...
In the modern era of training, organizations have had to invest heavily in their human resources, ensuring that they are up to date and well equipped for the multitude of business challenges they face. Leaders must be agile, adaptable, and ready...
Experiential learning is all the buzz, and a prime example of this impactful methodology is the business simulation. Spanning from simple games that take just a few hours to complete, to complex, true-to-market simulations that can be used...
Let’s start by saying that nobody could have predicted just how unpredictable 2020 would be.
If you were unable to attend our webinar in May on How to Create Engaging Learning Experiences Online, then fear not. Here, we provide a recap of the key discussions and learnings so you can apply them to your online learning and development...
The Biotech world is booming. Scientists around the world are devoted to researching biological processes in order to develop more powerful and useful technology and pharmaceuticals. However, success is not guaranteed, there are winners and...
Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?
In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.
At the start of 2020, many of us kicked off the year with annual meetings where we carefully planned out the year ahead, filling up our calendars with team meetings, events, conferences, and holidays. Unfortunately for the planning types, as...
The modern leader is a vastly different entity to a leader 50 years ago. Times have changed and people have changed with them. A larger, younger, and digitally-minded workforce creates new problems and opportunities for leaders. The first thing a...
Investing in the development of employees should be one of the top priorities for companies. However, while many business leaders understand the importance, it is often difficult to understand the areas your employees need to develop and how, and...
What do effective leaders at high-performing companies, such as Amazon, Samsung and Apple have in common? Customers rave about their offerings, competitors endlessly try to emulate them, and their profits are sky-high. To be sure, these leaders...
When designing an experiential learning initiative, whether online or in person, what are the factors that drive engagement? Let us take you through our top success factors for creating engaging learning experiences and how you can apply them to...
Welcome. No year has ever been as difficult for those involved in corporate training and professional development than 2020. With constant adaptations, disruptions, and adjustments, businesses have naturally had other priorities to navigate, but...
In the modern era of training, organizations have had to invest heavily in their human resources, ensuring that they are up to date and well equipped for the multitude of business challenges they face. Leaders must be agile, adaptable, and ready...
Experiential learning is all the buzz, and a prime example of this impactful methodology is the business simulation. Spanning from simple games that take just a few hours to complete, to complex, true-to-market simulations that can be used...
Let’s start by saying that nobody could have predicted just how unpredictable 2020 would be.
If you were unable to attend our webinar in May on How to Create Engaging Learning Experiences Online, then fear not. Here, we provide a recap of the key discussions and learnings so you can apply them to your online learning and development...
The Biotech world is booming. Scientists around the world are devoted to researching biological processes in order to develop more powerful and useful technology and pharmaceuticals. However, success is not guaranteed, there are winners and...
