Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...