Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity...
As a fundamental tool used within our experiential learning programs, we know all too well how simulators (or more specifically, business simulations) have changed the corporate training world. While their impact within learning and development...
Recent trends in the learning industry point towards an increase in the need for the learning experience to be experiential. And since the spring of 2020, that also means it must be virtual.
Not only is improving diversity and inclusion in the workplace an obvious ethical responsibility, it's also proven to bring better results for organizations. From boosting innovation,to helping teams perform better and retaining top talent,...
Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?
In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.
At the start of 2020, many of us kicked off the year with annual meetings where we carefully planned out the year ahead, filling up our calendars with team meetings, events, conferences, and holidays. Unfortunately for the planning types, as...
In the 2021 business climate, organizations are facing a more complex and competitive environment than ever before. As a result, the competencies of the leader who thrives in the modern-day business world is changing.
If you watch television, use the internet, or go to a supermarket, you’ve probably noticed certain trends that are impacting the production, marketing, and sales of fast-moving consumer goods, or FMCGs for short. Here are some of the big FMCG...
Although sometimes used as a synonym for eLearning, blended learning actually incorporates all modalities of learning, whether it’s an online module, a presenter addressing a class via webinar, or a group of participants working together on a...
The modern leader is a vastly different entity to a leader 50 years ago. Times have changed and people have changed with them. A larger, younger, and digitally-minded workforce creates new problems and opportunities for leaders. The first thing a...
What do effective leaders at high-performing companies, such as Amazon, Samsung and Apple have in common? Customers rave about their offerings, competitors endlessly try to emulate them, and their profits are sky-high. To be sure, these leaders...
When designing an experiential learning initiative, whether online or in person, what are the factors that drive engagement? Let us take you through our top success factors for creating engaging learning experiences and how you can apply them to...
Embracing a customer-centric business model in 2021 is becoming more and more vital as businesses look for ways to stand out, increase loyalty, and improve the user experience of their products and services. Internally, customer-centricity...
As a fundamental tool used within our experiential learning programs, we know all too well how simulators (or more specifically, business simulations) have changed the corporate training world. While their impact within learning and development...
Recent trends in the learning industry point towards an increase in the need for the learning experience to be experiential. And since the spring of 2020, that also means it must be virtual.
Not only is improving diversity and inclusion in the workplace an obvious ethical responsibility, it's also proven to bring better results for organizations. From boosting innovation,to helping teams perform better and retaining top talent,...
Customer centricity is so much more than a marketing tactic, it is a way of doing business, a mission. Great companies have a customer-centric culture that encourage employees to prioritize the customer experience. This approach helps to engage...
Here at StratX ExL, we use experiential learning to develop customer centricity for Fortune 500 Companies. In this article, we shine the spotlight on notable B2C and B2B companies who prove that getting into the mind of the customer really is...
A customer-centric organization will put customers at the core of their business purpose. But what does this actually look like and what steps can organizations take to become a customer-centric organization?
In 2021, the impact of Learning and Development (L&D) within organizations will continue to grow, providing many professionals with opportunities to reinvent themselves, embrace change, and reach their potential.
At the start of 2020, many of us kicked off the year with annual meetings where we carefully planned out the year ahead, filling up our calendars with team meetings, events, conferences, and holidays. Unfortunately for the planning types, as...
In the 2021 business climate, organizations are facing a more complex and competitive environment than ever before. As a result, the competencies of the leader who thrives in the modern-day business world is changing.
If you watch television, use the internet, or go to a supermarket, you’ve probably noticed certain trends that are impacting the production, marketing, and sales of fast-moving consumer goods, or FMCGs for short. Here are some of the big FMCG...
Although sometimes used as a synonym for eLearning, blended learning actually incorporates all modalities of learning, whether it’s an online module, a presenter addressing a class via webinar, or a group of participants working together on a...
The modern leader is a vastly different entity to a leader 50 years ago. Times have changed and people have changed with them. A larger, younger, and digitally-minded workforce creates new problems and opportunities for leaders. The first thing a...
What do effective leaders at high-performing companies, such as Amazon, Samsung and Apple have in common? Customers rave about their offerings, competitors endlessly try to emulate them, and their profits are sky-high. To be sure, these leaders...
When designing an experiential learning initiative, whether online or in person, what are the factors that drive engagement? Let us take you through our top success factors for creating engaging learning experiences and how you can apply them to...
