The engines of economic growth are shifting from financial to human capital. As talent becomes the primary source of competitive advantage, companies must excel at attracting, developing and retaining the talent they need. In this sense, corporate universities are emerging as a powerful vehicle.
Maersk ships have been enabling global trade since 1920. However, when faced with a financial crisis in 2012, Maersk began a journey to transform its business and organization.
Mille Von Appen, Head of Global Learning & Development at Maersk shared with us how the company uses learning programs to align, connect and develop strategic thinking capabilities with employees and equip them with skills required for competitive advantage and to drive transformation.
KLM also shared with us how they achieve business impact through learning & development programs. The company co-created solutions with business & staff, using business challenges and a talent mindset as starting points, and were also able to evaluate the impact of their solutions and opportunities of technology-enabled learning turned out to be key levers in this transition.
Other L&D professionals from companies such as Danone, SimCorp and Lely Industries showed us how they were able to drive change within their companies by focusing on elements such as aligning everyone to the strategy of the organization.
We also learned that less is more: micro learning has become a hot topic, as learners attention spans have decreased by eight seconds thanks to digital technology in recent years. Doing bursts of small learning sessions, in video format, seem to be an effective way to capture attention and achieve lasting results. Organizations such as Ericsson are also using social media platforms to engage their learners in both in the classroom and within online courses.
Gamification, serious games and simulations are also playing an important role in today's corporate learning universe. They are used for change management and training in organizations due to their effective way in engaging learners and also help embed key concepts on an entirely different level from traditional learning.
We explored continuous learning and how to facilitate employees to interact with corporate learning while on social media, as well learning by doing. Virtual reality is also becoming a very real element in corporate learning and it provides a very mobile gateway into how people can grasp concepts.
The ING IT Learning Academy showed us how they implemented serious games to help their employees truly understand customer service and supply chain management.
We were happy to meet with these leaders in learning and development and were excited to see how corporate universities have been evolving, in what direction these organizations are moving to optimize engagement and what is in store for the future in the world of corporate learning.